- Customer Service
Fargo Trophy Company is a premier trophy, plaque, award, and custom recognition-product provider located in the heart of Downtown Fargo. We specialize in a variety of corporate awards, employee, and team recognition goods and are happy you took the time to check us out! At Fargo Trophy Company, we pride ourselves on our ability to create the ultimate customer experience! In order to ensure that we are providing the quality that our customers deserve, we have a very diligent process set up:
The Process. Every order that goes through our website is hand-checked by our customer service team before an invoice is handed off to our art department. Our art department reviews orders, creates custom designs, and ensures that each product is aesthetically sound and will exceed our customers’ expectations. Once the artwork is finished, our production team gets to work by engraving, printing, or etching the order, and carefully examining the special instructions section of each invoice to incorporate any custom colors, text, or other additions. Following production, each order is thoroughly inspected by our quality control team before shipping out to you, the customer.
The Results. If an order comes through that does not meet our impeccable quality standards, it doesn’t leave our facility. We would much rather lose money by reproducing an order than lose a customer by delivering an inferior product. Customer satisfaction is paramount at Fargo Trophy Company, as we pride ourselves on only shipping out the highest quality product. If you have any questions or concerns regarding your order, please contact us through one of the following mediums:
Phone: (701) 478-4058
Chat: Click Here!
Snail Mail: Fargo Trophy Company, a division of Office Sign Company 310 NP Ave N. Fargo, ND 58102
Questions about our Shipping & Returns